Product direction, AI in the product and the build, and scaling sustainably, for healthcare and mission-driven organizations.
I engage as Advisor, Operator, Fractional CXO, or Interim, starting with a 30-day diagnostic. Priced by role and cadence, not hours. In the trenches with you, for healthcare and mission-driven organizations. Details on request.
North star to a roadmap a team can ship, product-market fit, pricing and packaging across B2B2C, B2B, and B2C, operating-model design and interim leadership.
AI in the product and across the build, off the shelf or custom. Vendor and model evaluation and deployment in regulated settings. We also offer a proprietary AI orchestration and context-management system (z-os.ai).
Margins and unit economics, R&D turnarounds, hiring and growing teams across countries and cultures.
Fifteen years building every layer of healthcare delivery, end to end. Each layer below is a repeatable playbook: a standard project with a known shape, run before, priced by playbook rather than hours.
Onboarding and activation, async and sync care models, retention and engagement.
Medplum, Elation, or custom; credentialing, provider data & directories; workflows built around the clinic, not the vendor.
Record review, scribing, summaries, inbox and call deflection — pre, during, and post visit. Anthropic, AWS, or third party (Nabla, Zoom).
Retrieval and aggregation via Metriport or Zus, inside the clinical workflow.
E-prescribing via Photon, DoseSpot, Surescripts; pharmacy routing; labs via Junction, Quest.
Custom and insurance billing, RCM; claims adjudication in house and third party.
GLP-1 and weight management, coaching, dietitian services, with unit economics that hold.
Engagement at payer scale, measurement, contracting readiness.
Self-funded and level-funded, single and multi-payer, tiered networks, plan design.
Writing is thinking. If I can’t explain it simply, I haven’t thought hard enough.
If your team is setting product direction, leaning into AI, or scaling with margin, I'd love to hear what you're working on.